Closing The Deal: Determining ‘Next Steps’

Your Career CompassA productive mindset, during any career transition, is your ability to relate your well positioned “story” to others, answer questions effectively, conduct productive negotiations, and, in general, fine tune your personal marketing (NOT sales) skills.


Tomorrow’s Session…Thursday, November 29th… Closing The Deal II: Interview Tactics, including POST-Offer negotiation.


So what are those basic tactics that will allow you to effectively “close the deal?”

  1. Practice your two minute drill every chance you get…. it’s the fundamental building material of your communication strategy–your verbal collaterals!
  2. Practice your exit and qualification statements… most all potential employers and networking contacts will want to know your current situation and why you are available.
  3. Practice answering both common and tough questions… including pre-offer negotiation tactics.

The most asked question during career transition is, “Tell me about yourself.”  Appropriate use of your two-minute drill and related verbal strategies, your “verbal collaterals,” is a key ingredient to personal salesmanship…

  • A verbal resume… A tightly focused, upbeat telling of “your story” told in a high impact two minute format.  With practice, can be easily personalized to your listener.
  • An “elevator pitch”…  A succinct summary of your qualifications for a specifically positioned function or opportunity.  With practice, can become quite spontaneous.
  • Brag bytes…  Wordcraft various collections of words, phrases and sentences to capture memorable moments or accomplishments–the best you have to offer.  “…saved 80% cost-per-hire…”  Used in MSWord Auto Text Format can be quite efficient when building high impact correspondence as well.
  • Personal Portfolio…  Your collection of certificates, examples of work, reference letters, etc that can bring life and interest (not to mention PROOF) to your story.

Think of an interview as the natural extension, the successful result of your effective networking.  Many networking conversations actually become screening interviews, where influential contacts are assessing your qualifications, skill sets and experience relative to an opportunity at hand.

“Perfect practice” of the basics builds the confidence necessary to perform well in formal job interviews. Let’s break down the basics into four areas…

  1. pre-contact preparation/ research,
  2. greeting and rapport,
  3. questions/answers, and …
  4. meeting closure.

All four stages are equally important and deserve your consideration and preparation.

Know the needs of the company

Once your basic research is complete, you must next identify how your abilities, experience and expertise can meet the needs of the interviewer, the company and the job.  This point cannot be over-emphasized.  It is the company’s needs that you must fill, not your own.  Surprisingly, however, by meeting the company’s needs, your needs also will be met.

Your VALUE PROPOSITION

Prepare for your interviews (and networking meetings) by fully understanding the value you bring to a potential employer and hiring company.    Incorporate portions of this information into your interview responses, or use some of the material in your interview closing remarks.  Tell them why you are good at what you do!

The Interviewee’s Nine-Box Matrix of Interview Process… 

Confirm FIT

YOU

JOB FIT
ASK

 

 

 

 

     
ANSWER

 

 

 

 

     
MONEY

 

 

 

 

     

Practice Makes Perfect, Right?

Ready+aim+fireWRONG… but, perfect practice gets you headed in the right direction.  Ever made a mistake?  Ever shoot yourself in the foot because you failed to exercise the READY-AIM components of implementation?  Maybe you did something careless, without proper planning or sufficient attention?

Unless you were just born, you surely have. So, the more important question is “are you better off as a result?” As painful as mistakes can be, they can provide great benefit.


NEXT SESSION: Thursday, November 15th at 8:45 AM @ The Egg & I Restaurant in Addison… A PRIMER on Headhunters and Other 3rd Party Recruiters


bob-maher-4587-editThere is no teacher better than adversity. People do their best learning through tough times, mistakes, and failures. Prosperity is great, but not a good teacher. Those who live a privileged, sheltered, and adversity-free life miss life’s education.

In contrast, those who deal with tough bosses, demanding clients, relationship conflicts, and their own bad decisions, learn many valuable lessons. Counter-intuitively, the extent of adversity people have been through is a better determinate of their future success than how much prosperity they have enjoyed.

But adversity is only beneficial if it is properly processed.  When people make a mistake, they have three fundamental choices on how to process it. Two of the choices lead to no benefit and the other to significant benefit.

  • Choice #1 is to be frustrated by or dismissive of the mistake.
  • Choice #2 is to blame others or circumstances.
  • Choice #3 is to reflect on and find the learning in it.

Intellectually, people see choice #3 as the correct choice, yet regularly practice choices #1 and #2. Rather than embrace the opportunity for change, they stay in their comfort zone. Rather than learn what they can and make adjustments, they get frustrated until they “get over it” or worse—blame others or circumstances.

They may be quick to correct others, but unable to see the need for change in themselves. Mistakes are like road signs… you have earned the opportunity to learn from and be better for them. Don’t waste a good mistake.

Studies find that successful and unsuccessful people both have generally the same experiences in life. The key difference is that successful people grow through their experiences, particularly their adversity. They accept responsibility when things don’t go well, reflect on what happened, and make adjustments in how they think and act.

In contrast, unsuccessful people tend to dismiss their role in their misfortunes, blame others, blame circumstances, or simply ignore what happened. Studies also find that professionals’ learning primarily comes from their on-the-job experience (52%) with mentoring, coaching, and reading being second (27%), and formal training (21%) third.

Yet people’s on-the-job-experience only translates into learning if they take time to reflect on their work and learn from it rather than just perform the work. Learning to the fullest extent, whether from normal daily work or from adversity, is an intentional activity.

Whether in your professional or personal life, your future success largely depends on how well you learn from your experience, especially your mistakes. Here are seven principles to follow to get the most benefit from your mistakes:

  1. Acknowledge the mistake. Don’t let the good qualities of being calm, resilient, and forgiving prevent you from seeing that a mistake was made. Confront reality.  Don’t be so positive and forgiving that you foolishly miss the opportunity to see that a mistake worth understanding was made.
  2. Take responsibility. Don’t be quick to fault external influences. There are always contributing circumstances. Rarely is anything all your responsibility.  Whether your role was limited or significant, accept responsibility.
  3. Reflect on the mistake. Consider what happened and your role in it. Assess the root cause. Get to the real issue. Most mistakes are symptoms. Ask “why did this happen?” Again… And again, as needed, until you’ve exhausted the likely root causes that deserve your attention.
  4. Involve others. Seek input from others who can help you objectively think through your assessment. Share your reflections with someone you trust who can help you understand the nuances of your situation.
  5. Record your lessons learned. After assessing the root causes, consider what you can do going forward to mitigate or avoid the mistake in the future. Take note of the thoughts and behaviors you need to adopt and practice.
  6. Process your feelings. It’s alright to be frustrated and even angry just as much as it is to be excited and happy. A mistake doesn’t define you any more than an achievement does. Allow yourself to go through a healthy ‘grief cycle.’
  7. Look forward. Forgive yourself and others. Realize that you are not perfect and its okay. Recover and move on. Embed your lessons learned into your plans, processes, and daily habits. Don’t ruminate any longer.

ADVICE OVERLOAD vs. “LISTENING TO YOUR MARKETPLACE”

roadsign-banner2Many people talk about “information overload” and “decision fatigue” when it comes to how to conduct your job search, or write your resume, or develop your LinkedIn Profile…or answer those challenging interview questions.  THE Careerpilot  believes there’s another side to the coin… Receiving options is actually motivational and liberating, with the right mindset.  Asking for someone else’s advice isn’t about getting the right answer out of them. Rather, it’s about adding perspective to your view so you can choose the right answer for you.

So, how can you ensure another ‘second opinion’ doesn’t cloud your judgement?


NEXT Session: Thursday, November 8th @8:45 AM… Closing The Deal I: Interview STRATEGIES, including MoneySpeak and PRE-Offer negotiation.


chalk1First and foremost, understand that your ‘core personality,’ defined by your unique strengths, skills, interests, preferences, and values (Step#1: ASSESSMENT), drives your “gut feel” on matters of choice.  TRUST that!

In THE Careerpilot’s 12-Step M.A.P. for career transition, Steps #1 and #2 are in place for one simple reason: If you don’t have a grip on what you want to do next in your career, work toward giving yourself that grip!  Your core personality should be represented in your offer criteria BEFORE development of your Personal Marketing collateral materials, like your resume!

If you cannot connect your motivated skills and strengths to supportive and confirming episodes from your actual experience, you should be utilizing your first wave of implementing your Personal Marketing Plan (Step#9) to identify and resolve this vital issue.

Only then will it become effective to proceed with Step#3 in the development and practice of your collective communication strategies (keywords) in the design of your collateral materials, both verbal and written.  Remember: Perfect practice makes PERFECT!

And that brings us to Step#4, once you are satisfied with a market-ready resume, share it with your references, coaching them to be in sync with your communication strategies.  Your references should know you well, better than any other editorial resource available to you.  Consider these two things before reaching out:

  1. ALWAYS respect the time management of the person you’re interacting with
  2. Instead of seeking JOB help… consider a very different acronym: AIR… you should be seeking Advice, Information, and/or a R

When asked, your contact may throw ideas out there for the kind of job you should have, the kind of path you should take, the kind of responsibilities you should own, or the kinds of decisions you should make. You can let it overwhelm you, or you can pick and choose what you want to factor in, and let everything else fall to the wayside…

This is an over-simplification, but it’s truly that simple. Once you see others’ advice as something you can take rather than something you have to take, the pressures off, and you can make decisions that align with your values.

This also frees you up to make the more challenging decisions based on cumulative feedback that you have heard and listened to from the job market…  how to conduct your job search, or write your resume, or develop your LinkedIn Profile…or answer those challenging interview questions. The more collective ‘advice and information,’ the better!

Remember, too, that the traditional marketplace’s over-reliance and obsession with keywords is what drives your dynamic need for feedback on your resume.  Besides, you should be constantly tweaking your market-ready resume to stay in sync with actual job descriptions and other opportunities.

Learn to embrace the OTHER job market!