On-Board YOURSELF Better Than ANY Potential Employer Can

JigSaw-partnershipWhether you are an operations manager, an internal HR professional, senior finance executive, or a key player on the IT team—ANY experienced and valued professional job seeker—ALL and EVERYONE wants to become a valued partner in the business of their next employer. Everyone wants a voice in strategic decisions and to be included in ‘the conversation.’

To truly be included, you need to be invited. And you will only be invited if you are seen as absolutely essential to the TEAM.  Remember, team player and team leader CAN BE interchangeable terms.


THIS WEEK’s Session, Thursday, June 13th Closing The Deal II: Interview TACTICS, including POST-Offer negotiation.


chalk1All too often, a job seeker finds themselves in the mode of seeking “tips and tricks” leading to greater job search success.  It’s NOT that simple.  Rather, it takes a commitment to “embracing the OTHER job market” and following the more systematic, methodical, predictable 12 Steps.  Each step interacts with the others to propel your successful search for the right next opportunity!

When you’ve followed all 12 Steps, you are in position to on-board yourself with your next employer… BETTER than they can do for themselves….

  1. ACCEPTING THE OFFER becomes a choice leading to satisfactory result
  2. LESS RAMP-UP time as you’ve already given yourself access to internal resources and contacts… your are READY to be viewed as a “rock star” in your new position
  3. You are prepared to truly partner with your employer’s future success
  4. And, best-of-show?  You are in a position to stay aware of next steps in your career for the rest of your working days of employment!

Here are some tips on becoming, and developing your position, as a valued partner…

Walk the talk.  Nothing speaks louder than results…. From the recruitment perspective, the best indicator of one’s potential for success is one’s prior experience and results gained.  A partner helps others within the organization achieve their goals. And results require actions, not just words. The better the results you get, the more likely you are to be invited on to ‘the team.’

Deep knowledge. You must have a true understanding of every aspect of the business, how all the moving parts work together, the obstacles ahead, and intimate knowledge of the competition in the marketplace. In other words, you’ve done your homework and understand your potential employer’s need.  And you must be able to articulate your understanding to anyone involved in the decision-making process in a manner that demonstrates that you truly get it.

Two of the many ways of accomplishing this image are to…

  1. Keep a file of relevant articles to share with key decision-makers, take advantage of the approaches that email and social media have to offer… create and maintain top-of-mind awareness.
  2. Further, create a set of ‘white papers’ that express, from your knowledge and experience, your perspective on relevant issues to your Profession or industry of choice.

 Listen well. Everyone loves to feel that they have been heard and understood. One attribute of leadership is being known as a good listener. And if you can reiterate and articulate what has been said, you will be valued as a partner in the decision-making process.

Remember, as a job seeker, NETWORKING is your way to share knowledge, ‘branding’ yourself as a valued resource.  It is also your best source of confirming the subjective information you seek to supplement your research of factual information about a potential employer.

Big picture thinking. Having a strategic vision requires you to see all areas of the business, internal and external.   This is a valuable trait well beyond the C-suite.  If you only have a deep understanding of one area, you are more likely to be tactical in your decisions, rather than strategic. You must be able to foresee problems from the stakeholders’ perspective in order to offer the most highly valued and comprehensive solutions.

Tying all of this together, the best way to be treated like a valued partner is to act like one. The more you demonstrate your value, the more you will become recognized as the go-to person in the organization and you will be included and have a voice in the big strategic decisions.

Closing The Deal: Putting It ALL Together

JigSaw-partnershipEvery step in the job search process is aimed at obtaining interviews.  It is at that point, a potential hiring manager decides if you are right for the job, and, just as important, it is your time to evaluate whether the job is right for you.

Most interviews follow a predictable format, with steps that both the interviewer and applicant follow to decide if both will benefit from working together.  The best interviews are ones in which both participants are equal and can have a mutually beneficial, interactive conversation regarding the opportunity at hand.


This Week’s Session, Thursday, June 6th… Closing The Deal I: Interview STRATEGIES, including MoneySpeak and PRE-Offer Negotiation


chalk1Think of an interview as the natural extension, the successful result of your effective networking.  Many networking conversations actually become screening interviews, where influential contacts are assessing your qualifications, skill sets and experience relative to an opportunity at hand.  “Perfect practice” of the basics builds the confidence necessary to perform well in formal job interviews.

Let’s break down the basics into four areas…

  1. pre-contact preparation/ research, our FIRST 10 steps!
  2. greeting and rapport,
  3. questions/answers, and …
  4. meeting closure.  Get the offer, or awareness of next steps!

All four stages are equally important and deserve your consideration and preparation.

**  A Career TIP from CareerDFW

The Three Phases of Every Interview

There are three things that must be discussed in every good interview:  First, the Candidate, a discussion usually conducted in the past tense to assess experience, knowledge, and skills… do they meet the potential employer’s REQUIREMENTS?

Second, the job itself.  Beyond meeting requirements, each Candidate must be judged for their potential to meet EXPECTATIONS.  As important, will the Candidate “fit in” on the team and Company culture?  This discussion occurs in the future tense… very obvious transition in a “good” interview.

Last, but certainly not least, is the quality of FIT.  While this is the most subjective and dysfunctional part of the process, it is where both sides must come together for a desired outcome.  This is where the job seeker can mitigate the risk of a BAD decision.  When both sides like and find the other to be attractive, a “right” employment opportunity can result.  This is also where the QandA can become more defensive in nature.

Three CRITICAL Interviewing Skills

  1. Asking “the right” questions… and knowing when to ask them.  The best communication happens when triggered by a question… it brings focus to the interaction that must occur.
  2. Answering questions effectively… and knowing when to STOP talking.
  3. MoneySpeak… why do THEY ask and are YOU prepared to answer?

Wave #3: Turning OPPORTUNITIES Into INTERVIEWS

chalk1This topic represents what most people call ‘active job search, but, as you can learn, the HOW –TO is what creates your success in networking. It professes strategies and tactics that will generate more effective networking.

In your ‘first wave’ of networking you had the opportunity to reconnect with people you already know, in the ‘second wave,’ those you have cause to know… a nice by-product of your efforts is the identification of attractive opportunities, and targeted organizations!


NEXT WEEK’s Session, Thursday, May 30th… Turning Opportunities Into Interviews:  A closer look at networking your way IN to a targeted organization


Pilot OnboardYou’ll be the first to know when you’re ready for ‘wave 3’ of networking… which, simply put, is networking your way in to attractive opportunities.

You will focus your activity and time management to the business of creating INTERACTIVE COMMUNICATION with employees, customers, and vendors–the “stakeholders”– within and surrounding any targeted organization.

 THE BASICS

So what are those basics that will allow you to effectively network to identify appropriate opportunities, and then secure the requisite INTERVIEWS in order to “close the deal?”

  1. Practice your two minute drill every chance you get…. it’s the fundamental building material of your communication strategy–your verbal collaterals!
  2. Practice your exit and qualification statements… most all potential employers and networking contacts will want to know your current situation and why you are available.
  3. Practice answering both common and tough questions… including pre-offer negotiation tactics. The most asked question during career transition is, “Tell me about yourself.” Appropriate use of your two-minute drill and related verbal strategies, your “verbal collaterals,” is a key ingredient to personal salesmanship.

Let’s not forget a couple of additional ‘collaterals’ that will help you round out your ability to ‘get the word out’ and serve as evidence of your qualifications.

  1. Brag bytes… Wordcraft various collections of words, phrases and sentences to capture memorable moments or accomplishments–the best you have to offer. “…saved 80% cost-perhire…” Used in MSWord, ‘Quick Parts’ can be quite efficient when building high impact correspondence as well.
  2. Personal Portfolio… Your collection of certificates, examples of work, reference letters, etc that can bring life and interest (not to mention PROOF) to your story.

RESEARCHING TARGET Organizations

Step six in our 12-step Process, first level research, will help you to identify attractive trends and targeted companies.  But, in THIS context, I suggest digging a bit deeper in order to help secure an interview…

Learn as much as possible about the company, the potential opportunity, and the hiring authority–This is usually your next boss, but could be even higher in the chain of command.

Your research goals ought to include developing information about the company’s products, people, organizational structure, successes (and failures), profits (and losses), capital spending, strategic plans, philosophy and labor climate.

  • As part of your ‘second wave of networking,’ ask a friendly recruiter, business acquaintance or stockbroker what they know about the company… and by extension, call people with whom you have networked and ask what they know about the company
  • Check with the local Chamber of Commerce or Better Business Bureau.
  • Call the company directly; request a sales brochure, annual report or other company information. Companies have to market themselves, too, you know!

Telephone and Networking Skills

On a scale of passive to assertive => to aggressive, let’s take a look at how we could communicate direct to contacts in and surrounding a targeted organization…

Email…safe, but too easy to be deleted before a relationship is established. Requires follow-up.

LETTER of introduction… also safe, but read more often. Paves the way for a first call to a referral… creates dialog. Requires phone follow-up.

Phone call…direct… often a cold call… requires risk. Establishes contact, interaction and, worst case, VISIBILITY.

There’s only two reasons to be on the phone during active job search…

  1. Reconnecting with valid contacts, seeking their advice and information, sharing your communication strategy, and seeking referral activity…
  2. Securing actual interviews

Cover NOTE and resume… Rather than mindlessly applying to countless jobs, playing the numbers game; develop your networking style to motivate a person to request your resume.  When requested, resume gets read more often. Establishes relationship. Requires follow-through. Face2face office visit!

Taking On The 500# Gorilla

Compass-seaLWhy is it that even though “networking” stacks the deck in the favor of a job seeker, there seems to be this 500# GORILLA that stands in the way?

If you don’t understand the interactive nature of networking, now’s the time to learn. To be an effective networker, you need to be willing to serve as a conduit, sharing information, building relationships based on trust and reciprocity, leveraging existing relationships to create new ones, and following through to create ways to stay in touch to continue giving.


NEXT Week’s Session, Thursday, May 23rd… Implementing YOUR Personal Marketing PLAN: The creation of powerful, productive “waves” in your job search


bob-maher-4587-editThose who don’t fully understand the process, who use people for information and never build the relationship, or return the favor, give networking a bad name and lose credibility in the eyes of others. Networking is about building trust and respect, not tearing away at it!

So, what exactly IS this 500# gorilla that gets in the way of efficient, more productive job search activity?

  1. Lack of awareness regarding the effectiveness of networking. Most people in a job search spend too much time canvassing the open job market, the market everyone gets to see through job posting boards and recruiters.
  2. I don’t want to ask for a favor. Many people think that when you network you’re asking someone for a job… this is not the goal of networking.  You ask for information about an industry, company, or position.
  3. Not comfortable talking to people they don’t know. Sixty percent (60%) of the population consider themselves shy. This perception leads to less networking. If the prospect of speaking to someone you don’t know is overwhelming right now, start to build your network by talking with people you do know such as friends, family, neighbors, or your doctor or dentist.
  4. Fear of rejection. Many people fear that if they ask for information the other person might not be willing to talk to them.

While it is true that not everyone will agree to meet with you, many people will extend help to you and you have nothing to lose by asking.  If they can lead you to others who can help you gain necessary information for your search, your network will grow in a steady, comfortable way.  And at the same time, your confidence and comfort will be growing.  And as your confidence grows, “listen” for the anticipated jobs (PRE-requisition) and the opportunities for undefined roles…

Learn to embrace this OTHER Job Market… but the pathway to IT is through your comfort level in identifying and pursuing the unpublished, or hidden marketplace.

Far fewer explore the hidden market; the actual jobs that are never posted, but instead are filled through connections, internal endorsements, and post-interview placements into a better fitting role  The odds of finding a position through the smaller, hidden market are greater than those in the open market.

Are You TOUGH Enough?

bob-maher-4587-editPersonal accountability, it seems, is something nearly everyone would like to have—and which many of us think we could benefit from working on.  In active job search, it would help a job seeker in identifying and maintaining focus on appropriate tasks and activities that generate success.  And from the more strategic career focus, it will create the confidence to be aware of, and act on, appropriate next steps along one’s career path.

Too many times, we fall victim to distractions from the job search. The trap of sleeping late, watching TV, and playing on the Web can ensnare us. With no one but ourselves to hold us accountable for our job-search goals and plans, time can just slip away. It’s so easy to lose balance between personal needs and wants and our job search.


Thursday, May 16th… Developing YOUR Personal Marketing Plan (PMP)


JigSaw-partnershipThe other end of the spectrum is becoming a “job search-aholic.” For many of us, our identity is tied up tightly in our career, while others need a job right away just to make ends meet. No matter how great the need or desire for a new position, conducting a job search 24/7 non-stop can actually be a detriment to a successful campaign.

It’s about adding good habits to your routine.  What behaviors should you engage in every day for greater grit?   Here’s a handful of the Careerpilot’s suggested habits to get you started.

  1. Set Realistic Boundaries… You can’t be mentally tough if you don’t take responsibility for your own situation. That means being firm about what is and is not acceptable to you instead of letting others influence your behavior and mood in ways that you don’t agree with. The mentally tough, in other words, “refuse to let other people dictate whether they’re going to have a good day or a bad day.” You must identify and rely on your unique internal voice/ compass.
  2. Accept Responsibility… You can’t get better if you don’t admit your short comings and weaknesses… and you can’t learn from mistakes if you refuse to accept responsibility for them. “Rather than make excuses for their mistakes or failures, seek explanations that will help you perform better moving forward.” Be assertive in creating your internal voice/ compass.
  3. Be Realistically Optimistic… When it comes to the right outlook for optimum resilience, it’s all about balance. Blue sky optimism will only lead to disappointment, but knee-jerk negativity will ensure you never even try to reach your full potential. To maintain just the right amount of optimism the mentally tough “strive to re-frame their negativity,” replacing “exaggeratedly negative thoughts with a more realistic internal voice/ compass.”
  4. Monitor Your Emotions… Contrary to popular belief, mental toughness isn’t about suppressing your emotions, it’s about being aware of and honoring them. The truly mentally tough “monitor their emotions throughout the day and recognize how their feelings influence their thoughts and behaviors.” They know sometimes reaching their greatest potential requires them to behave contrary to how they feel.
  5. Practice Self-Compassion… Nor is mental toughness about being your own harshest critic and strictest taskmaster. Instead, those with exceptional resilience speak to themselves with kindness and compassion, not judgmental self-bickering and bargaining. They forgive themselves for mistakes and cheer themselves on as they work toward achieving their goals.

Your New Routine

JigSaw-partnershipToo many times, we fall victim to distractions from the job search. The trap of sleeping late, watching TV, and playing on the Web can ensnare us. With no one but ourselves to hold us accountable for our job-search goals and plans, time can just slip away. It’s so easy to lose balance between personal needs and wants and our job search.

The other end of the spectrum is becoming a “job search-aholic.” For many of us, our identity is tied up tightly in our career, while others need a job right away just to make ends meet. No matter how great the need or desire for a new position, conducting a job search 24/7 non-stop can actually be a detriment to a successful campaign.


Thursday, May 9th…Guest Presenter: Joy Perkins, “Creating and enjoying the benefits of personal accountability”


accountability-partnerOnce burnout sets in and enthusiasm begins to wane, how can you be at your best when you interview or even network?  The buddy system is an ideal way to protect against burnout while keeping on track!

3 GREAT Reasons You Need An Accountability Partnership

A partnership can be you and one other person…or it could be a group of 3 or more like minded individuals. Having had a lot of experience with facilitating accountability teams and partnerships over the years, I offer the following reasons why such activity will boost your individual job search efforts…

1) Someone to bounce around ideas with… It can be productive when you’re stuck and not sure how to proceed on an idea or maybe with a target organization—or an individual you’re having trouble connecting with.  Sometimes you just need that extra little push. Connecting with someone who does understand is a big deal.

2) Someone to share accomplishments with… Did you research and identify a great opportunity? Land that big interview? Get your first offer?  An accountability partner is the perfect person to share those exciting times with.

As Corporate citizens, we are used to being on productive teams, surrounded by resources, and encouraged to succeed.  However, as job seekers, it is easy to lead a very isolated existence and appropriate resources are not always available.

3) Someone you can stay accountable to

Again, it’s really rewarding to have someone to tell when you have accomplished specific goals and/or tasks. Or on the flip side it’s nice to have someone there if you’re starting to feel overwhelmed and they can bring you back to reality. It’s great to know you have someone there that is counting on you to take action!

CareerDFW: An Insider’s View

roadsign-banner2As a NEW job-seeker, especially one that has enjoyed long tenure with a “good Company,” or succession of terrific jobs within a “cookin’ Industry, it is quite easy to be overwhelmed by the prospects of the jobsearch, or career transition, ahead.  There’s all those swirling emotions to deal with, the changes in job search strategies, and, most challenging of all: replacing that comfortable, confident “vibe” that you’ve enjoyed in prior years of employment!


THIS Week’s Session: Thursday, May 2nd… Guest Presenter Jeff Morris is onboard to help you navigate “the challenging waters of career transition”  with THE BEST, single online tool for Dallas area job seekers, CareerDFW!


chalk1Find out about CareerDFW & CareerUSA.org and how to use it!

Jeff Morris, Founder of CareerDFW & CareerUSA.org (his LinkedIn profile) will be talking about the history of CareerDFW & CareerUSA.org, take you thru each tab of the website live on the internet, point out items you may not know about and then share some of his top career tips from his book YOUR JOB SEARCH.

Get your career search in high gear and learn about http://www.CareerDFW.org and http://www.CareerUSA.org

To find out other dates for the CareerDFW presentation go to: https://www.careerdfw.org/J/calendar/find-out-about-careerdfw.html

sq-knot2

DFWCareerpilot is a FREE, weekly workshop event held most every Thursday Morning, 8:45 ’til 10:30 AM. The Egg and I Restaurant in Addison (NW quadrant of Arapaho and Montfort… 1 block east of the NDallas Tollway)

Leave a STRONGER Digital Footprint

chalk1Creating visibility for yourself through posted “white papers” or blogging can be very useful if you’re looking for work. On the LinkedIn platform, such ‘activity’ will contribute to your serach page rank.  Blogging can give you that edge over other candidates…without taking any of the original fun out of it!


NEXT Week’s Session, Thursday, March 28th… GUEST PRESENTER Locke Alderson will be exploring your use of LinkedIn, your GPS to networking… bring your laptop!


Here’s how blogging can land you your next job. It can help you:..

1. Stand out
When a recruiter or potential employer searches your name, your blog will be one of the first things to come up, increasing your online visibility.  Unlike your resume or cover letter, a blog presents tangible evidence of what you can do, or how you think. See it as your online portfolio, with examples of your work readily available to whoever wishes to see it…visible and tangible evidence of your strengths.

This kind of exposure constitutes a valuable addition to your professional profile and will make you stand out to employers.

2. Gain new skills
Blogging can help you develop many online skills. Besides the obvious – but extremely useful – ones like writing, research and communication skills, there are also more technical skills to gain.

You can gain hands-on experience working with a content management system by using a platform like WordPress; learn about the marketing side of things – for example how to use SEO – or try your hand at visual design creating your own, customized blog template.

3. Build your network
Your blog can help you to connect to others who are as passionate about the topics you’re writing about as you are, allowing you to build up a relevant network of contacts.  And, if you blog regularly, and people begin to ‘follow’ you, you’ll be developing a powerful, influential ‘networking machine.’

Following other bloggers and engaging with their content is a great way to attract visitors, while promoting your blog on your social media channels can also help to boost engagement.

4. Stay up to date
The more you integrate yourself within the online community surrounding your preferred field or topic, the easier it will be to stay in the loop of the latest news or developments.

Being able to show a thorough understanding of the state of the industry you are applying to will be looked upon favorably by employers while also providing a confidence boost for when you go in for an interview or start your new role.

5. Show rather than tell
There is only so much you can convey to a recruiter or potential employer through your CV or cover letter, and the emphasis tends to lie in key achievements and experience over strengths and personal attributes.

Blogging allows you to showcase those things that need to be seen to be believed. Your creativity, dedication and passion to learn can all easily be conveyed through your blog by how often you post updates and the care that goes into each one.

It may take more time than occasionally updating your CV and cover letter, but running a personal blog is definitely an investment worth making. As tangible evidence of your capabilities and personality, it can get you that crucial one step ahead of other applicants.

…and the by-product of your efforts…

You will be building your comfort and confidence in the use of social media, like more participation in LinkedIn Groups of your peers.

Your TOOLKIT For The OTHER Job Market

chalk1Embracing The OTHER Job Market does not require black magic, just a bit of confidence in yourself.  The best thing about this black-hole-free job search approach is that when you start to reach hiring managers directly, you’ll be in more substantive conversations right away than the typical HR screening process allows.

That’s because your hiring manager, a/k/a “The Person With the NEED to be addressed,” isn’t hung up on your certifications and years of experience with random tools.


NEXT Week’s Session, Thursday, March 21st… an examination of the 3rd party world of recruitment: WHO Do You Trust?


bob-maher-4587-editWith the hiring authority, you have an opportunity to talk about what really matters, whatever NEED the job requisition was designed to alleviate, when you’re talking directly with the person who’s actually losing sleep over the budget shortfall or the customer exodus or whatever is rotten in Denmark.

Here’s your toolkit for stepping up from tradition, “Black Hole job-hunting” to take your career into your own hands, and reach out to hiring managers who are facing exactly the sort of business pain you can solve.

Having a GREAT Resume

There’s no sense creating a direct channel for your message if you’re planning to deliver a robot-speak “gag-me-with-a-spoon” -type resume to your hiring manager. In order to make your direct approach count, you’ve got to come across as human on paper.

An “Echo” Letter of Introduction

An echo letter of introduction is a snail-mail letter that goes directly from you to one hiring manager in one employer. It is personal, in the sense that you’ve learned enough to say something insightful about what the employer is doing, where they might be running into rough seas, and how your background relates to the hiring manager’s most likely business need.

Your ECHO LETTER of Introduction reduces the awkwardness of your follow-up, cold call… gives you BOTH something to talk about.  And the best part is that it doesn’t prematurely expose you to the more traditional YES-No-maybe judgement!

A Need Solving LinkedIn Profile

…One that is in sync with your resume to be requested and read.  If your hiring manager opens your letter and reads it, the first thing s/he’s likely to do is find your LinkedIn profile. (You will have listed your profile url at the top of your resume, just under your email address, so your LinkedIn profile will be easy to find.)

Fodder for your Echo Letter of Introduction

You’ll need to find the name of your hiring manager on LinkedIn, an easy thing to do unless the firm you’re approaching is IBM or another corporate behemoth. You can use LinkedIn to search on the company name and the title of the person you’d typically report to (Materials Director, e.g.) and get your hiring manager’s name quickly.

Need a HOOK?  Get one from the Company website.  Lastly, you’ll need the company’s mailing address, which will be on the company’s website, too.

Embracing The OTHER Job Market

The last thing you need to approach The OTHER Job Market effectively is a willingness to step out of the standard “I’m a Good Little Jobseeker” frame. Sometimes, this is the hardest part of the process.

Once you realize that even if the hiring manager hates your letter or if a fearful HR person, affronted by your direct approach, blacklists you from employment in that firm forever, you will still be fine. No one is going to come to your house and slash your tires because you sent a guy a letter that said “Maybe you have this kind of issue going on. A lot of people do. Maybe I’ve run into that kind of thing before. Maybe we should talk.”

But Bob, I was told not to contact the hiring manager directly!

You are an adult and a professional. Are you taking orders now from people you don’t know who also aren’t paying you?

But, Bob, what if my failure to follow the rules gets me in trouble with that company?

Would you consider for three seconds working in a place where the act of sending a fellow businessperson a letter with a stamp on it gets you cast out and exiled? If you were banished from the kingdom for that heinous infraction in business etiquette, you would have dodged a big old bullet.

NETWORKING is a contact sport!.

We know that lots of employers have to step up their game and bring a human voice to the recruiting machine. The good news is that it’s easy to do.

In the meantime, job-seekers can sidestep the dysfunctional, traditional system and have pain-and-pain-solving conversations with hiring managers any time they’re

 

Succeeding With Interview Tactics

Compass-seaLSo, how does a concept from the field of engineering get itself into the dysfunctional event called INTERVIEWING? Reverse engineering is a detailed examination of an idea or product with the aim of producing something similar. In fact, this method could also apply to the job interview because sometimes, in a job interview, the candidate does not properly understand the question the interviewer has asked, and therefore the answer, of course, would likely not be the best.


THIS WEEK’s Session, Thursday, March 14th…Closing The Deal II: Interviewing tactics in the ‘nine-box matrix’ and POST-Offer negotiation.


Pilot OnboardThe most important element of the job interview is that the candidate clearly and fully understand each question if that candidate’s answers are to meet the interviewer’s expectations.

It’s a sad fact that most of the people who conduct job interviews—namely, those representing employers—have never taken even one structured course about carrying out a thorough and productive interview. And it’s unfortunate that many professional interviewers do a less than satisfactory job at it.

Anatomy of the Interview

The job interview itself is a professional conversation between employers’ representatives and job applicants (EQUAL participants) for the purpose of selecting the applicant who appears to be the best candidate. Of course, interviews vary in many ways based on type of job and on level within an organization. But in all cases there are similarities.

So, what are the criteria that interviewers must satisfy for themselves in order to go ahead and recommend the hiring of an individual? The answer, of course, includes many criteria, which will differ from one interview to the next…and which at times will be influenced by prejudices. In addition, in most cases more than one interview takes place before a final decision is reached. Let’s examine the types of questions asked in a first interview and in a second interview and the intentions behind the questions.

Questions for the first interview

Here the first criterion is communication skills, and a typical question is, Tell me about yourself. On hearing the answer, I’m noticing how the candidate frames that answer. Is it clear and concise? Is the candidate engaging me?

The next criterion is competency. The question could be, Can you give me a specific example of a time you used a (particular) skill and the outcome? Now I’m listening for whether the answer indicates that the candidate is a team player. Does the candidate truly demonstrate well-developed skills in the area of my interest, and what were the main results?

At all companies, cultural fit is extremely important. Several common questions are pertinent to this area. For example, What was the biggest team project or task you’ve undertaken in your career? Then I dig deeper, with specific follow-up questions. I want to learn the size of the project team. Was the objective reached? Who benefited by the outcome? Was the candidate’s answer well communicated? Was it too long? Too short?

The next area to explore is motivation. Here I ask what the candidate knows about our company. By this question, I’m testing whether the candidate has done their ‘homework.’  Is the candidate really interested? Does the candidate know more details about the organization than what’s available on the Web site?

 Questions for the second interview

Because the motivation factor is so very important, it’s likely that this criterion will come up in the second interview as well, when other members of the interviewing team look for it. Common questions are:

  • Why do you want this job?
  • Why did you leave your last position? Were there hidden problems?
  • Do you wish to grow professionally? Do you have a clear vision of your professional future?

The next area to look into would be trust of colleagues and customers. A good, probing question would be, Can you cite examples that best demonstrate your ability to relate well to others?

  • Have you been invited to contribute to other teams?
  • Did your team and other teams celebrate their successes together?
  • How about repeat business? Or returning internal or external customers?

People in management are expected to identify and establish goals. I would ask about plans for the first 90 days after hire. Does the candidate know the product or service? Has the candidate given thought to a plan? Is the plan detailed enough?

If at this point the candidate appears promising, I would ask, What kind of money are you looking for? The answer will enable me to decide whether it’s worth continuing the interview if a candidate’s expectations are out of the hiring manager’s salary range budgeted for the position.