What is the most critical skill to one’s CAREER success – yet also the most elusive? Time management? Strategic thinking? Discipline? Decision making? No. While these are important, they pale in comparison to communication skills, BOTH personal and professional: Attentive listening, asking relevant questions, showing empathy, and knowing how to handle difficult communications are the most critical to career success. They are vital to building healthy relationships, exchanging ideas, sharing feelings, gaining buy-in, setting clear expectations, and working collaboratively.
The lack of these skills is at the root of most conflicts, employee performance issues, failed projects, and lost opportunities…JOBS????
You can be a subject matter expert, but if you can’t communicate your ideas, your ideas are of little value. You can have a great value proposition, branding, for the future, but if you can’t get people to buy into it, your vision doesn’t matter.
You can be a masterful manager, but if you can’t reassure or empathize with your clients, they will seek help elsewhere.
NEXT Week’s session: Turning Opportunities Into INTERVIEWS… Thursday, March 30
You might have a skill set/experience to sell, but if you can’t articulate a compelling value proposition, you won’t find many takers. Your ability to communicate determines your success at work or home. How do you rate your current communication’s skills?
And, more importantly, how do you improve them to enhance job search or career transition SUCCESS?
A famous coach, of Green Bay Packer fame, spoke frankly when he said, “Perfect practice makes perfect.” Mr. Lombardi’s intent was CLEAR. He wanted his players to concentrate on PRACTICE, drilling on the “little things”, the basics, so that they became instinct during the heat of real life.
Such is productive mindset during any career transition, specifically related to your ability to relate your well positioned “story” to others, answer questions effectively, conduct productive negotiations, and, in general, fine tune your personal salesmanship skills.
THE BASICS
So what are those basics that will allow you to effectively network to identify appropriate opportunities, and then secure the requisite INTERVIEWS in order to “close the deal?”
- Practice your two minute drill every chance you get…. it’s the fundamental building material of your communication strategy–your verbal collaterals!
- Practice your exit and qualification statements… most all potential employers and networking contacts will want to know your current situation and why you are available.
- Practice answering both common and tough questions… including pre-offer negotiation tactics. The most asked question during career transition is, “Tell me about yourself.” Appropriate use of your two-minute drill and related verbal strategies, your “verbal collaterals,” is a key ingredient to personal salesmanship…
- A verbal resume… A tightly focused, upbeat telling of “your story” told in a high impact two minute format. With practice, can be easily personalized to your listener.
- An “elevator pitch”… A succinct summary of your qualifications for a specifically positioned function or opportunity. With practice, can become quite spontaneous.
- A qualification statement that can be used in introducing yourself
Let’s not forget a couple of additional ‘collaterals’ that will help you round out your ability to ‘get the word out’ and serve as evidence of your qualifications.
- Brag bytes… Wordcraft various collections of words, phrases and sentences to capture memorable moments or accomplishments–the best you have to offer. “…saved 80% cost-perhire…” Used in MSWord, ‘Quick Parts’ can be quite efficient when building high impact correspondence as well.
- Personal Portfolio… Your collection of certificates, examples of work, reference letters, etc that can bring life and interest (not to mention PROOF) to your story.
I have long suggested that steps one and two of our 12-step Process M.A.P. give us all the ingredients we need to “get in the galley” and cook up a three course meal of our personal marketing collateral materials. While most job seekers seem to prefer starting with a resume, so that they can begin simply applying to any job that seems remotely close to what they can do… I encourage you to work with all your ingredients at the same time…if your desired result is a nice prime rib dinner, don’t start with the meat—start with the seasonings and vegetables, even get your dessert started…
You have learned in embracing the OTHER job market that the key to the whole notion of productive and efficient networking is to generate INTERACTIVE communication, the initial basis of relationship building! When involved with active job search, part of our preparation is to develop our set of Personal Marketing collateral materials.
YOUR Personal Marketing Plan
While involved in ‘the challenging waters’ of career transition, the same chaotic, jobless, trying times are very productive times. Don’t waste them by floundering with lack of focus and direction, falling into the dark, depressive attitude of distractions and, worst of all, inaction…
How can one accomplish this critical element of your Personal Marketing Plan, your ‘digital footprint?’ Use the time you spend on LinkedIn to address your three critical tasks:
More and more business professionals are using social networks to build relationships, meet new contacts, and market themselves. For the uninitiated, however, diving into the virtual meet-and-greet can be daunting. Where to begin?